In this case study, we are going to look at a manufacturing company that sells replacement parts for vehicles. Management decided to reduce the lead time by 40% in order to increase customer satisfaction. Currently, it is taking the company…
Reducing waste while improving a manager’s ability to make decisions is the basis of Lean project management. This methodology is the result of using Lean manufacturing principle that became mainstream in the 1990s. Organizations using Lean project management have enjoyed…
Project management is crucial to making sure all projects an organization undertakes are successful. As such, project management is important to all the organization’s stakeholders. This includes everyone from the investors, CEO and senior managers to the line managers, employees…
Understanding customer needs has become a business norm today. A Kano model gives a thorough analysis of customer needs to understand customer expectations.