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Voice Of The Customer: What Is It And Why Is It Important

Voice of the Customer: What Is It and Why Is It Important

  • June 11, 2021
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  • Voice of the Customer
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In this digital age, customers are vocal now more than ever. This means organizations can no longer survive if their approach to communicating with customers is one-sided. That is where Voice of the Customer (VoC) comes in, allowing organizations to…

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