Have a Happy and Prosperous New Year! I dug out a smile card from the reserve that I always carry with me and snuck up to the waitress. I explained to her that I wanted to pay that man’s…
We gather on this day to be thankful for what we have, for the family we love, the friends we cherish, and for the blessings that will come. Happy Thanksgiving!
We are still suffering the effects of one of the most brutal political seasons in American history. People’s emotions, as a result of the political climate, are running at 110% above what is considered normal. Friendships, families and other relationships are being ripped apart because of opposing political loyalties.
There is always one in the office. You know them. They are funny, humorous and affectionately known as the ‘Office Clown.’ They are always popping into the office with a quick joke or interjecting their humor during meetings that break the flow of business. The question is – what is the impact of the ‘office clown?’
Why are you going down the road of quality improvement? Is it quality you seek? Or are you seeking short term opportunities to cut costs? Not only should you know why you are implementing quality improvement initiatives, but you should be honest about it! Implementing these initiatives with the right intentions is crucial.