The whole corporate world is keeping their knees deep into this ocean of customer service, where their only priority is to keep their customers content.
When lean failure occurs it causes a havoc within the system and it becomes the utmost priority for professionals to dig out those avoidable reasons.
The 5 Whys is a technique or process where a set of iterative questions are asked multiple times until the root cause of the problem is determined.
A Kanban Board is introduced as a white board, which allows employees to utilize sticky notes, colored magnets and push pins.
The aim of conducting an effective meeting is to assemble and engage the workforce into addressing a situation that needs much observation and scrutiny.