What do you fear? Fear comes in many forms and fashion. The power of your fears typically comes from sources that are not supported in fact. Legend, folklore and hearsay fuel the fears of people. Fear in the workplace is sourced from those same venues, then fueled by careless and reckless management behaviors.
Doesn’t the question WHY drive most people crazy? Of course it does! You are asked a simple question and you respond with a simple, logical answer. Then, your eyes roll and the blood pressure rises when you get the WHY…
Our business environment is constantly changing and evolving. This means that leaders must possess the qualities and leadership traits necessary to adapt their organizations to the ever-changing environment. What worked 20 or 30 years ago will not work in today's business climate. Are you evolving or eroding?
The fear of failure. It is a disease that cripples otherwise successful people and destroys innovation, creativity and growth. That fear can also permeate an organization to the core. Failure elicits feelings such as anger, frustration, and confusion that, while unpleasant, are usually not sufficient to trigger a full-blown fear of failure.
Organizations clearly understand the importance of Customer Service and Voice of The Customer (VoC) initiatives. Their programs are consistently being fine tuned to ensure a consistent and continuous state of improvement exists. But the question exists: is your organization socially acceptable in today’s digital environment?